Last Updated: 2/3/2025

Welcome to New Eden Interactive (“Creator,” “we,” “us,” or “our”). By accessing our website https://newedenint.com, purchasing products, or using our services, you agree to the following Terms of Service.

If you do not agree with these terms, do not use our services.

1. Overview

New Eden Interactive offers digital products, merchandise, and supporter memberships through our website. These Terms govern your use of our services and products.

2. Eligibility

To use our services, you must:
✔ Be at least 18 years old
✔ Not have been previously suspended or removed
✔ Use our services in compliance with all applicable laws

If you represent an organization, you confirm that you have authority to bind it to these Terms.

3. Accounts & Registration

To purchase memberships, you must create an account.

You must provide accurate and up-to-date information.

You are responsible for keeping your login details secure.

If you suspect unauthorized access, contact us immediately at contact@support.newedenint.com.

4. Payments & Pricing

You will have an opportunity to review fees before checkout.

Prices may change, and we will notify you of any updates before they apply.

We may offer promotions or discounts that do not apply to all users.

Authorization

By making a purchase, you authorize us and our payment processors to charge your selected payment method, including applicable taxes.

5. Memberships & Recurring Payments

Memberships may include automatically recurring payments.

Your account will be charged automatically on your billing date unless canceled.

To cancel your membership, contact us at contact@support.newedenint.com or open a support ticket on our Discord before your next billing cycle.

6. Returns & Refunds

Virtual Avatars and Digital Items are non-refundable.

We accept returns for defective "physical products" within 30 days of purchase.

Refunds apply only to defective "physical products".

We cover return shipping costs for defective products.

7. Shipping & Delivery

Orders are shipped according to details provided at checkout.

Customers are responsible for shipping costs, unless otherwise stated.

8. License & Usage Rights

When you purchase from us, you receive a limited, non-transferable license to use our products for personal, non-commercial purposes.

Restrictions

You may NOT:
🚫 Copy or publicly distribute our content or products.
🚫 Reverse-engineer any part of our service.
🚫 Circumvent security measures.

You MAY:
⚠️ Personal edits to virtual avatars are allowed for non-commercial use.

9. Feedback & Ownership

Any feedback you provide to us may be used freely to improve our services.

All website content, designs, and products remain the exclusive property of New Eden Interactive.

10. Prohibited Conduct

When using our services, you agree not to:
❌ Use our services illegally or for fraudulent activity
❌ Infringe on intellectual property rights
❌ Interfere with security features
❌ Upload malicious software or spam
❌ Impersonate others or misrepresent your identity

Violations may result in account termination without notice.

11. Modifications & Termination

We reserve the right to change these Terms at any time.

Continued use of our services after updates means you accept the changes.

We may suspend or terminate your account at our discretion.

To close your account, contact us at contact@support.newedenint.com.

12. Disclaimer of Warranties

Our services are provided “as is” and “as available.”
We do not guarantee that:

Our services will always be available, error-free, or secure.

Products will meet every expectation.

Use our services at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Any indirect, incidental, or consequential damages

Loss of data, profits, or business opportunities

Third-party conduct or issues beyond our control

Maximum liability is limited to the amount you paid us.

14. Governing Law & Disputes

These Terms are governed by California law.

Legal disputes will be handled in San Francisco County, California.

15. Privacy & Communication

Your use of our services is subject to our Privacy Policy.

By using our services, you agree to receive electronic communications from us.